Can I get an emergency call on nights or weekends?

Yes. Reviewers report John Busbee responding to Sunday texts at 8am Monday, and another arrived within 30 minutes Monday evening after 5pm. The business posts 7-day hours.

Will the plumber find problems other companies missed?

Multiple reviewers say yes. One customer notes John identified issues several other plumbers could not, and another reports he found installation defects from previous repairs and corrected them.

What takes longest to schedule?

Water heater replacement typically gets next-morning appointments. One reviewer texted Sunday night about a leak and had the helper at her house the following afternoon.

Busbee's Plumbing

Updated 2026-08-19 · 1,955 reviewed · 67 listed · Scored from 445 Google reviews · How we rank ›

5.0(445) 90 composite score See reviews on Google ✓ Google-verified

Emergency PlumbingLeak Detection & RepipingWater Heater Installation & RepairDrain Cleaning & SewerCommercial PlumbingResidential PlumbingGas Line Services

Google-verified445 Google reviewsover 35 years

Services: Emergency Plumbing, Leak Detection & Repiping, Water Heater Installation & Repair
Reviews: 445

Compare: Cassell Brothers Home Services vs Busbee's Plumbing: which one for a water heater job?Universal Plumbing vs Busbee's Plumbing: which one for leak detection & repiping in Aiken?

What recent reviews say

Customers consistently report same-day or next-morning arrivals, with John Busbee often arriving personally to assess problems. Reviewers praise his thoroughness in diagnosing issues other plumbers missed, clear communication about costs, and refusal to cut corners, even when it means extra work.

Water heater replacement and leak repair dominate the feedback. Clients describe the team as trustworthy and detail-oriented, with clean workmanship and follow-up care. Long-term repeat customers note over a decade of reliable service. No complaints appear in recent reviews.

Praised for

responsive and reliable service
skilled technician (John Busbee)
punctual arrival
honest assessment and fair pricing
thorough cleanup and attention to detail

punctualfair-pricingskilled-workmanshipresponsiveon-time-arrivalclean-work-areafriendly-technicianreliable-fixquick-responseprofessional

Best for: Homeowners and businesses needing reliable emergency service and honest diagnosis from an experienced local operator.

Strengths

Owner-operated with hands-on diagnosis
Same-day or next-morning emergency response
Transparent pricing with upfront communication
Repairs problems other plumbers misdiagnosed

Worth knowing

John Busbee (owner) responds personally to emergency calls, including after hours and when out of town
Water heater replacement and leak detection are most frequently praised services
Customers note he identifies installation defects from previous plumbers and corrects them
One customer reports using the service repeatedly over 10+ years
Another customer reports using service multiple times since initial review

What reviews say by service

Emergency Plumbing: Owners respond personally within hours, even after-hours and when out of town.
Water Heater Installation & Repair: Same-day assessment and next-morning replacement common; technicians identify and fix previous installation mistakes.
Leak Detection & Repiping: Owner known for diagnosing leaks other plumbers missed; clear communication about unexpected costs during complex work.
Drain Cleaning & Sewer: One reviewer noted removal of toy flushed down toilet; fast and professional response.
Residential Plumbing: Long-term repeat customers report consistent quality and attention to detail over years of service.
Commercial Plumbing: Website lists commercial piping as service; no customer reviews specifically address commercial work.

How it compares

Rated 5 against a 4.37 average across the 58 emergency plumbing businesses listed here.
Has more Google reviews than 94% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 98

Review volume 100

Review recency 100

Review sentiment 81

Profile completeness 75

Verification 30

Rating breakdown

440

Common questions

Can I get an emergency call on nights or weekends?: Yes. Reviewers report John Busbee responding to Sunday texts at 8am Monday, and another arrived within 30 minutes Monday evening after 5pm. The business posts 7-day hours.
Will the plumber find problems other companies missed?: Multiple reviewers say yes. One customer notes John identified issues several other plumbers could not, and another reports he found installation defects from previous repairs and corrected them.
What takes longest to schedule?: Water heater replacement typically gets next-morning appointments. One reviewer texted Sunday night about a leak and had the helper at her house the following afternoon.