How quickly can Kimball's respond to an emergency call?

Typical dispatch is 20-45 minutes. One reviewer reported dispatch within 20 minutes on a Wednesday morning emergency; another noted arrival by 9:30 am after an early call.

Can I pay with a credit card at the appointment?

Yes. Technicians carry card machines on site and can process payment while you are present, or you can call the office with your payment method.

Are the technicians licensed and insured?

Yes. The business is SC Board Certified, holds a Mechanical Contractor license and SC Gas License, and is licensed, bonded, and insured.

Kimballs Plumbing Heating-Electrical & AC LLC

Updated 2026-08-19 · 1,955 reviewed · 67 listed · Scored from 1,554 Google reviews · How we rank ›

4.9(1554) 93 composite score See reviews on Google ✓ Google-verified

Water Heater Installation & RepairGas Line ServicesCommercial PlumbingEmergency PlumbingResidential Plumbing

Google-verified1,554 Google reviewsover 100 years

Kimballs Plumbing Heating-Electrical & AC LLC

Services: Water Heater Installation & Repair, Gas Line Services, Commercial Plumbing
Reviews: 1554

What recent reviews say

Over 35 years in service, Kimball's deploys named technicians (James, Hunter, Taylor, William, Blake, Dan, Ethan) who arrive within 20-45 minutes and resolve plumbing, electrical, and HVAC issues the same day. Reviewers consistently praise speed, kindness, clean work sites, and staff who explain what they are doing and stay to answer questions.

Customers name specific work: toilet and leak repairs, water heater issues, outlet replacements, spigot relocations, and lightning damage follow-ups. On-site card payment and multi-year customer relationships are common. Charges are described as reasonable and fair. One reviewer of 35 years emphasizes licensed, bonded, and insured standing as a deciding factor.

Praised for

rapid response and dispatch
skilled technicians by name
polite and respectful staff
thorough explanations and follow-up
long-term reliability and loyalty

punctualon-time-arrivalresponsivequick-responsefriendly-technicianprofessionalskilled-workmanshipclean-work-arealicensed-insured

Best for: homeowners and business owners needing reliable same-day plumbing, electrical, and HVAC repair in Aiken

Strengths

same-day response on emergency calls
named technicians stay for full job completion
licensed, bonded, insured with gas and mechanical certifications
on-site credit card payment and clear billing

Worth knowing

Technicians regularly named: James, James-2, Hunter, Taylor, William, Blake, Dan, Ethan
Dispatch response time: 20-45 minutes typical
On-site credit card processing available
Long-term customers report 35+ years of consistent service
Licensed, bonded, insured; SC Board Certified Mechanical Contractor
Free site cleanup mentioned in multiple reviews

What reviews say by service

Emergency Plumbing: Rapid dispatch within 20-45 minutes; same-day resolution of major issues.
Residential Plumbing: Leak repair, toilet fixes, water heater response, and spigot work all completed efficiently.
Water Heater Installation & Repair: No-hot-water emergencies answered immediately; technicians arrive quickly.
Gas Line Services: SC Gas License held; no specific review examples but part of stated service range.
Commercial Plumbing: Long-term business relationships; technicians handle multi-day jobs professionally.

How it compares

Rated 4.9 against a 4.5 average across the 43 water heater installation & repair businesses listed here.
Has more Google reviews than 97% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 93

Review volume 100

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

1486

Common questions

How quickly can Kimball's respond to an emergency call?: Typical dispatch is 20-45 minutes. One reviewer reported dispatch within 20 minutes on a Wednesday morning emergency; another noted arrival by 9:30 am after an early call.
Can I pay with a credit card at the appointment?: Yes. Technicians carry card machines on site and can process payment while you are present, or you can call the office with your payment method.
Are the technicians licensed and insured?: Yes. The business is SC Board Certified, holds a Mechanical Contractor license and SC Gas License, and is licensed, bonded, and insured.

Contact

Phone: +1803-648-4301
Website: https://www.kimballs.biz/
Address: 1205 Pine Dr NW, Aiken, SC 29801
Open in Google Maps

Last verified 2026-08-19

Opening hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: 09:00-17:00
Sunday: Closed

As listed on Google.

From their website

Services listed

PlumbingElectricalHeating and air conditioningHVAC

Credentials claimed:SC Board Certified, Mechanical Contractor, SC Gas License

Operating:over 100 years

As published by the business on its own website; not independently verified.

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