Google-verified154 Google reviews
Most customers praise quick same-day response, especially for emergencies at night, and appreciate how Jordan explains problems in detail. One critical review cited repeated $94 call-out fees that weren't applied to the job estimate and perceived dismissiveness when the customer declined further work without fee waiver.
One caller received "awesome" service, but another was quoted $480 for a reconnection job that took ten minutes and cost less elsewhere. Claims about work scope and necessity vary sharply across the limited record.
Scott, Dylan, Chris, Jeffrey, Jordan, Tristan, and other named technicians consistently show up within hours to same-day appointments, diagnose problems accurately, and complete repairs in single visits. Reviewers highlight their willingness to explain issues clearly, suggest multiple options, offer discounts without pressure, and clean up after themselves. Phone staff like Monica handle scheduling smoothly. Service spans residential and commercial plumbing, leak detection, water heater replacement with expansion tank upgrades, toilet repairs, fixture installation, and crawlspace pipe work. Pricing emerges as reasonable and transparent. The business operates across North Augusta, Augusta, Evans, Grovetown, and Aiken.
When they show up and follow through, Belvedere delivers solid work at fair prices. James Dorsey earns praise for professionalism on bigger projects like tankless water heater installs and water line repairs. But the business struggles badly with callbacks and no-shows, leaves customers waiting in limbo after poor work, and has charged what some felt were high prices for routine fixes.
Last updated 2026-08-19