Google-verified153 Google reviews
Most customers credit Jordan with rapid emergency response, even at midnight, and thorough problem-solving that often resolves issues the same day. His main strength is willingness to stay late or return to finish the job right; his chief friction point is a $94 callout fee that does not apply toward the final bill, which frustrated at least one customer accustomed to seeing such fees waived.
One caller received "awesome" service, but another was quoted $480 for a reconnection job that took ten minutes and cost less elsewhere. Claims about work scope and necessity vary sharply across the limited record.
Most calls get next-day appointments and emergency jobs within an hour. Technicians like Dylan, Scott, and Jordan are known for solving problems without upselling and explaining work clearly. Specialty installs (smart toilets, unfamiliar fixtures) sometimes trigger steep quotes; two one-star reviews cite aggressive scope changes and refusals to quote on the original plan. Standard residential jobs and straightforward gas work run smoothly.
When they show up and follow through, Belvedere delivers solid work at fair prices. James Dorsey earns praise for professionalism on bigger projects like tankless water heater installs and water line repairs. But the business struggles badly with callbacks and no-shows, leaves customers waiting in limbo after poor work, and has charged what some felt were high prices for routine fixes.
Last updated 2026-07-19