39 low data
Johnson Plumbing Sprinkler
4.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Emergency PlumbingResidential PlumbingLeak Detection & Repiping
Southern Plumbing & Electrical
Water Heater Installation & RepairDrain Cleaning & SewerGas Line ServicesCommercial PlumbingEmergency PlumbingLeak Detection & RepipingResidential Plumbing
Google-verified214 Google reviews48+ Years of Experience
- Services
- Water Heater Installation & Repair, Drain Cleaning & Sewer, Gas Line Services
- Reviews
- 214
What recent reviews say
Southern Plumbing and Electrical's strength lies in emergency response and complex plumbing work. Technicians arrive on schedule, diagnose issues clearly with photos and step-by-step explanations, and solve tough problems like septic failures and main water line replacements others cannot handle. Most reviewers praise reasonable pricing and loyalty spanning 20-30 years.
Downsides centre on electrical pricing and upfront estimate costs. The $79 callout fee and estimates exceeding $1,100 for basic sink connections have drawn criticism. Reviewers note the business avoids hourly rates in favor of flat quotes, which benefits straightforward jobs but can feel steep for smaller tasks or estimates that lead nowhere.
Praised for
- responsive emergency calls
- honest diagnoses and fair pricing
- experienced and professional staff
- willing to go extra distance on tough jobs
Watch-outs
- high estimate fees ($79 callout)
- high labor quotes for straightforward work
- electrical work pricing perceived as excessive
responsiveon-time-arrivalprofessionalfriendly-technicianskilled-workmanshipreliable-fixquick-responseupfront-quoteoverpriced
Best for: homeowners needing urgent weekend/holiday plumbing or complex leak detection work
Think twice if: estimates over $1,000+ for routine tasks feel high to your budget, or you prefer hourly-rate transparency over flat quotes
Strengths
- rapid emergency dispatch, including weekends and holidays
- tackles complex jobs (septic failures, main line replacements, leak detection)
- consistent staff professionalism and communication
- senior discounts and loyalty over decades
Worth knowing
- Named technicians: Nick, John, Frank, Peter, Nicholas, Ashton praised for honesty and efficiency
- Sends photo documentation to explain problems and solutions
- Main water line replacement completed 9 a.m. to 10:30 p.m. same-day
- Solves persistent septic issues other contractors could not diagnose
- Senior citizen discount applied without prompting
- Operates 7 days a week; Labor Day weekend emergency response praised
- Does not charge hourly; provides flat estimates with $79 upfront callout fee
What reviews say by service
- Emergency Plumbing
- Dispatches same-day on weekends and holidays; praised for rapid arrival and expert diagnosis.
- Water Heater Installation & Repair
- Replaced leaking tanks within hours; competes on speed and fair pricing versus hourly shops.
- Leak Detection & Repiping
- Solves stubborn leaks others miss (septic, underground, in-wall); praised for thoroughness.
- Drain Cleaning & Sewer
- Quickly identifies simple blockages versus replacement needs; honest recommendations.
- Residential Plumbing
- 20-30 year customer relationships; main line replacements and faucet work on schedule.
- Commercial Plumbing
- Limited review detail; no specific commercial jobs mentioned.
How it compares
- Rated 4.4 against a 4.5 average across the 43 water heater installation & repair businesses listed here.
- Has more Google reviews than 91% of the businesses in this directory.
How we scored this
Scoring Method Star rating 60
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 75
Verification 30
Rating breakdown
5
167
4
17
3
5
2
5
1
20
Common questions
- Can you help on weekends or holidays?
- Yes. Labor Day weekend emergency response was praised in reviews; business publishes 7-day hours.
- Do you charge by the hour?
- No. Southern Plumbing quotes flat rates per job. A $79 callout fee applies for estimates.
- Will you fix a leak other plumbers couldn't solve?
- Yes. Reviewers noted the company solved persistent septic issues and wall leaks other local companies could not diagnose.
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