22 low data
Lane Plumbing Co
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Water Heater Installation & RepairResidential PlumbingEmergency Plumbing
Brittingham Plumbing Co
Emergency PlumbingWater Heater Installation & RepairDrain Cleaning & SewerCommercial PlumbingResidential PlumbingGas Line Services
Google-verified164 Google reviewssince 1893
- Services
- Emergency Plumbing, Water Heater Installation & Repair, Drain Cleaning & Sewer
- Reviews
- 164
What recent reviews say
Brittingham typically dispatches the same day and sends plumbers who diagnose quickly and explain their work clearly. One elderly customer reported being charged $250 for a toilet repair that didn't hold, with dismissive phone follow-up; most other feedback praises reliability, courtesy, and skilled problem-solving across leak repair, drain clearing, and pressure valve installation.
Praised for
- same-day service
- knowledgeable technicians
- courteous and personable staff
- responsive and prompt
- thorough diagnosis and communication
Watch-outs
- rude phone staff
- incomplete repairs without follow-up
- charged for failed work
punctualon-time-arrivalskilled-workmanshipresponsivefriendly-technicianprofessionalpoor-communicationcallback-issues
Best for: homeowners and small businesses needing urgent plumbing with same-day response
Think twice if: you have had a repair fail before; one elderly customer was not given callback support after a $250 toilet repair did not hold
Strengths
- same-day dispatch and arrival
- licensed across Georgia and South Carolina with master certifications
- ten-year track record with long-term customers
Worth knowing
- Named technician Joey praised for reliability
- Main water line leak required three visits to diagnose high-pressure issue and install pressure reduction valve
- Customers report 10+ years of repeat business
- South Carolina License #M112249, Georgia License #MPR005767, Certified Backflow Tester, Master Plumber in both GA and SC
What reviews say by service
- Emergency Plumbing
- Praised for same-day response on main line leak and toilet clogs
- Drain Cleaning & Sewer
- Technician quickly cleared stubborn bathroom sink clog and explained cause
- Water Heater Installation & Repair
- Website lists service; no specific review detail
- Leak Detection & Repiping
- Multi-visit main water line repair showed persistence with high-pressure diagnosis and PRV installation
- Residential Plumbing
- Core strength; long-term customers report courteous, skilled work on leaks, toilets, and pressure issues
- Commercial Plumbing
- Listed service; no specific review detail
How it compares
- Rated 4.6 against a 4.37 average across the 58 emergency plumbing businesses listed here.
- Has more Google reviews than 88% of the businesses in this directory.
How we scored this
Scoring Method Star rating 71
Review volume 96
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30
Rating breakdown
5
144
4
5
3
2
2
1
1
12
Common questions
- Can they come out the same day?
- Yes. Multiple recent reviews confirm same-day response to calls for leaks, clogs, and other issues.
- What areas do they serve?
- Their website lists Augusta, GA and metro Augusta. They hold both Georgia and South Carolina plumbing licenses.
- What if the repair doesn't work?
- One recent complaint describes a $250 toilet repair that failed and was not followed up by phone staff; most reviews report thorough troubleshooting and multiple site visits when problems persist.
Similar plumbers nearby
88
Universal Plumbing
4.9(3560)✓ Google-verifiedPublishes prices
Most customers experience fast response times and technicians who show up on schedule, explain work clearly, and quote fairly. The company texts photos of technicians before arrival, schedules efficiently with 3-hour windows, and staff wear uniforms and shoe covers. Two low ratings flagged a missed diagnosis that required rescheduling and a high quote paired with a surprise dispatch fee, but these stand apart in a profile of over 3500 reviews running 95% five-star.
Emergency PlumbingLeak Detection & RepipingWater Heater Installation & Repair
52 low data
Southern Services
3.9(8)
Recent jobs are done on time with friendly staff and clear communication; older reviews flag struggles with owner responsiveness and insurance paperwork. Evidence is thin and spans years, making current reliability hard to gauge.
Drain Cleaning & SewerGas Line ServicesEmergency Plumbing