Google-verified3,560 Google reviewsOver 100 Years of Combined Experience
Most customers experience fast response times and technicians who show up on schedule, explain work clearly, and quote fairly. The company texts photos of technicians before arrival, schedules efficiently with 3-hour windows, and staff wear uniforms and shoe covers. Two low ratings flagged a missed diagnosis that required rescheduling and a high quote paired with a surprise dispatch fee, but these stand apart in a profile of over 3500 reviews running 95% five-star.
Recent jobs are done on time with friendly staff and clear communication; older reviews flag struggles with owner responsiveness and insurance paperwork. Evidence is thin and spans years, making current reliability hard to gauge.
Budget Sewer responds to emergencies within hours and arrives before estimated times. Technicians like Logan, CJ, and Brandon are praised for explaining work clearly, asking the right questions, and handling septic problems with confidence. Pricing matches quotes given over the phone. Two reviewers report missed callbacks and one describes clay left tracked across the property after a pipe repair.
Brittingham typically dispatches the same day and sends plumbers who diagnose quickly and explain their work clearly. One elderly customer reported being charged $250 for a toilet repair that didn't hold, with dismissive phone follow-up; most other feedback praises reliability, courtesy, and skilled problem-solving across leak repair, drain clearing, and pressure valve installation.
Last updated 2026-08-19