Google-verified150 Google reviews
Reviewers consistently encounter fast, hands-on service with staff who explain work in detail and show genuine care. Kelly Brunson, Jackson, and others earn repeated mention for professionalism and thoroughness across both residential and business jobs.
One delayed HVAC response soured an otherwise strong pattern. The business handles plumbing, gas, water heaters, and commercial work reliably; staff clean up after themselves and treat customers as people, not tickets.
One caller received "awesome" service, but another was quoted $480 for a reconnection job that took ten minutes and cost less elsewhere. Claims about work scope and necessity vary sharply across the limited record.
Brittingham typically dispatches the same day and sends plumbers who diagnose quickly and explain their work clearly. One elderly customer reported being charged $250 for a toilet repair that didn't hold, with dismissive phone follow-up; most other feedback praises reliability, courtesy, and skilled problem-solving across leak repair, drain clearing, and pressure valve installation.
Most customers praise quick same-day response, especially for emergencies at night, and appreciate how Jordan explains problems in detail. One critical review cited repeated $94 call-out fees that weren't applied to the job estimate and perceived dismissiveness when the customer declined further work without fee waiver.
Last updated 2026-08-19